General Questions:
Ordering Questions:
Growing Questions:
Account Questions:

General Questions:

Q: I don’t see my question on this FAQ?
A: Please email us at support@growingmicrogreens.com  we will use questions to improve this FAQ.

Q: Are your Seeds Organic and why not?
A: Microgreens seeds tend to be very expensive compared to sprouting seeds.  As such, we currently offer a limited line of organic seeds.  We will be adding more organic seeds over time.  Check each seed page, as we will offer that particular seed in organic and non-organic options.  All of our seeds are NON-GMO, and untreated.

Q: What if I’m looking for a seed you don’t carry?
A: Please email us at support@growingmicrogreens.com.  We’ll try our best to find it and add it to our product line.

Q: What are your favorite microgreens?
A:  Our favorite by far is sunflower.  We also like the basic and spicy mixes, dun pea and Kohlrabi.  Micro basil is also amazing in Italian recipes.

Q: What if I’m just getting started?  What do I need?
A: The best and easiest way to get started, is growing hydroponically using our hydroponic microgreens kit.  From there you can expand to our soil based kit, then experiment with lots of other seeds.

Ordering Questions:

Q: How do I track an order?
A: We generally ship via FedEx ground.  Call us or email us and we will send you the tracking info.

Q: Why is shipping so expensive?
A: Some of our products, especially the soil based kit are heavy.  Shipping charges are FedEx ground rates, which are identical to UPS ground rates. 

Q: What payment methods do you accept?
A: We accept visa, mastercard, American express, discover, PayPal, Google Checkout, Check or Money order.

Q: How do I order by check or money order?
A: Place an online order like normal.  When you get to the payment screen, select check or money order and enter the check number.  You can complete your order normally.  In the checkout process, you will be given the details on how to make out the check and mail it in to us.  We hold all personal check for 2 weeks before we ship. 

Growing Questions:

Q: What are the easiest microgreens to grow?
A: Usually the brassica family are the among easiest.  These include broccoli, cauliflower and cabbages.  The mustard family are also typically easy to grow.  We find chia the absolute easiest to grow.  Most of the seeds in the hydroponic microgreens kit (recommended for beginners) have the easier seeds.  In soil based crops, sunflower and buckwheat are very easy to grow. 

Q: What are the hardest microgreens to grow?
A: Amaranth can be difficult as can beets.    Arugula can sometimes be challenging.  Some of he challenging microgreens are really what makes growing microgreens a fun hobby.  Experimenting with different growing techniques and variables can be very fulfilling.

Q: When do I use soil vs. hydroponics?
A: You can always grow any microgreens in soil.  Some crops like sunflower, buckwheat, pea, cilantro and beet are very challenging to grow hydroponically, so we have created a soil based microgreens kit especially for these crops.  They are among our very favorites.   We prefer to grow hydroponically where possible because it easy, clean and every bit as effective as soil for most microgreen seeds.   Our hydroponic kit is also very light and less expensive to ship.

Q: How important are grow lights?
A: They are not critical, but your crops will need to be exposed to light at the right time.  Incandescent, fluorescent and direct sunlight are all fine.  We do use grow lights and prefer LED grow lights as they are light, consume vastly less electricity, produce very little heat, and only give plants the blue and red ends of the spectrum which is what plants absorb.  We can’t get greener and more healthy plants even with direct sunlight.

Q: Why are LED Grow Lights the best choice for Microgreens?
A: LED grow lights are the best choice for not only microgreens, but any type of plant for several reasons:  They emit no heat, and consume a much less electricity than traditional grow lights.  Most grow lights like T-5 and fluorescent lights emit white light which is much less efficient for growing plants.  Plants reflect light in the yellow and green part of the spectrum and want to absorb the red and blue ends of the spectrum.  LED lights are tuned to emit exactly the portions of the light spectrum that plants want.  Our LED lights are suitable for all stages of a plant's growth.  We have never found any light source (even sunlight) which gets our micros healthier and greener than LEDs.

Q: I’m getting sections of rot in my crop?
A: This can be caused by several things.  The most likely is watering with water that is too alkaline.  See our pH balancing kit for help in adjusting your water to a desirable pH.  Rot in a crop can also be caused by sowing seeds too thickly or over-watering.

Q: Which seeds to I pre-soak?
A: Sunflower, buckwheat, beet and pea all need to be pre-soaked in cold water.  Each should be soaked for 6 to 8 hours, except for beet seeds which should only be pre-soaked for an hour or two.

Q: I’m getting wilty crops, what am I doing wrong?
A: Wilt is caused by either under-watering or excessive heat.

Q: Can I harvest the same crop twice?
A: Second harvests are generally scraggly and weak, but it can be done, especially if growing in soil.  Hydroponic crops that re-grow will go for so long that the grow pad will begin to give off a musty odor.  We recommend one harvest per crop and then disposing of the growing pad.

Q: How important is it to balance the pH of my water?
A: Very important.  Most of our support inquiries are related to growers believing that the pH doesn’t really matter.  It does.

Q: My crops are pale, what am I doing wrong?
A: They are probably not getting enough light.  Try direct sunlight by a window or outdoors.  Your crop may angle for light, so be sure to rotate periodically.  LED grow lights are also a good solution.

Q: My crops are getting burned or dry sections on the leaves, what am I doing wrong?
A: They are probably getting too much light, or getting light too early. 

Q: What do I do if I smell a musty odor?
A: This usually occurs after the grow pad has passed about 10 days.  We rarely get an odor before 10 days.  Since most crops are ideally harvested at 10 days, this should not be a problem.

Q: My crops are growing very slowly, what am I doing wrong?
A: They are probably too cold.  Try putting them in a warmer place.  If you have the trays on granite countertops, they may struggle.  Try placing them on a towel to insulate from the cold of the counter top.  You can also try placing them in a warmer location.

Q: Are the Sure-to-Grow pads compostable?
A: Unfortunately they are not.  They are not made from natural fibers and so won’t compost.  We recommend disposing of them directly.  We have experimented with other hydroponic mediums but none perform anywhere near as well as the sure to grow pads.   When growing in soil, the spent soil mat will be held together by the root structure of your crop, and can be composted.

Q:  What is the difference between Microgreens, Sprouts & Baby Salad Greens?
A:  They different stages of a plant's growth:

• Sprouts: Sprouts are the first stage of a seed’s development and are generally grown without a growing medium (soil), but are sprouted and rinsed in a sprouting tray, jar or bag.  They are usually eaten soon after the seeds germinate and are delicious and crunchy. 
• Micro Greens: Micro greens are typically grown is soil or other growing medium and are the second stage of a plant’s life, where roots establish themselves and the first leaves (called cotyledons) appear.  Micro greens are harvested at this stage before the true leaves (adult stage leaves) emerge.  Plants in the micro green stage are typically at their peak of flavor intensity and have had the opportunity to absorb trace elements and micro nutrients from the soil. 
• Baby Salad Green: Baby greens are allowed to grow for a week or two beyond the micro green stage when the true leaves have emerged.  Baby greens are harvested while they are still juvenile plants.  The flavors are much closer to their full adult stage, and they have had ample opportunity to absorb more micro nutrients from the soil. 

Q: What are the benefits of creating an account?
A: When you create an account, you will be able to return to the site and place future orders more quickly by logging in.  When you check out while logged in, your shopping cart will be pre-populated with all your saved information.  You won’t have to re-enter any information to place an order, just confirm each step of the checkout to complete your order.

Q: How do I create an account?
A: Add products to your shopping cart and check out.  You will be given the option of creating an account and choosing a password during the checkout process.

Q: Will Growingmicrogreens.com ever share my personal information?
A: Your information is stored in our secure PCI Level 1 compliant servers and never shared with any other party.

Q: What can I do to recover my password?
A: You can recover your password securely on the login page. If you require additional assistance contact us at support@growingmicrogreens.com.  You can also call us M-F 9-5 Mountain Time – 801-491-8700

Q: What should I do if I want to change my personal information or my password?
A: You can edit your customer profile under the "Your Account" tab after you log in.  Your payment information is not displayed.  If you would like to change your payment information, you can do it in the shopping cart (while logged in) as you place an order.